GE Refrigerator Freezing Food in Fresh Food Section refers to the issue where the fresh food compartment of a General Electric (GE) refrigerator becomes excessively cold, causing the food stored in it to freeze unexpectedly. This problem can lead to food spoilage, texture changes, and an overall unpleasant experience for users. It’s important to address this issue promptly to ensure that the refrigerator maintains the proper temperature balance between its freezer and fresh food sections.

The refrigerator’s main purpose is to preserve food by cooling it, when certain foods freeze unintentionally, it can lead to inconvenience, food waste, and a potential loss of confidence in the appliance’s performance. Step-by-step solutions to fix this issue and restore your refrigerator to its optimal performance.

Adjusting Temperature Controls:

 Adjusting Temperature Controls
Adjusting Side-by-Side Refrigerator Temp Controls
  1. Start by adjusting the temperature control setting one step at a time.
  2. Allow 24 hours for the refrigerator to stabilize after each adjustment.
  3. If the fresh food section is still too cold, repeat the adjustment process.
  4. Remember to give the fridge a full 24 hours to reach the desired temperature.

Preventing Accidental Adjustments:

  • Accidentally bumped the temperature dial or keypad? It happens! Keep an eye out for these common mishaps:
    • Make sure the temperature setting is not turned too low.
    • Ensure that curious hands, like those of a child, haven’t played with the controls.
    • Double-check the dial or keypad to ensure it’s set to the recommended temperature.

Inspecting the Damper Control:

GE refrigerator section damper is not opening.
How to check GE Monogram fridge damper
  1. Modern refrigerators utilize an auto damper to regulate air flow between the freezer and fresh food sections.
  2. If the damper gets stuck in the open position, it can cause excessive cold air to enter the fresh food compartment.
  3. Check for mechanical defects or jamming that might prevent the damper from closing properly.
  4. Verify the sensor controlling the damper for any anomalies.

Evaluating the Temperature Sensor:

How to Fix Your Refrigerator's Temperature Settings
common problems with ge refrigerators
  1. Most auto dampers rely on an electronic temperature sensor to control the damper motor.
  2. Locate the sensor, often situated near the airflow path, and check its connector.
  3. Some manufacturers use a hardwired type of sensor, making replacement straightforward if needed.
  4. Use a multimeter to measure the sensor’s resistance according to the manufacturer’s specifications.
  5. Compare the reading to the recommended values to determine if the sensor is functioning correctly.

Troubleshooting Electronic Control Issues:

  1. Modern refrigerators employ electronic controls for managing various components.
  2. Misinterpreted data can lead to unnecessary cooling, causing the fresh food section to freeze.
  3. Identify the location of the control board; it’s usually found in the front or rear of the refrigerator.
  4. Remove the access panel to access individual temperature sensors (thermistors).
  5. Measure the resistance of each thermistor and verify their proper functioning.
  6. If thermistors are fine, a defective control board might be the culprit and should be replaced.

Possible Causes:

  1. Damaged Damper Assembly: The damper assembly controls the airflow between the freezer and refrigerator sections. If it’s broken or stuck open, cold air can continuously flow into the fresh food area, leading to freezing of the food.
  2. Faulty Temperature Control Thermostat: A malfunctioning thermostat can result in the compressor running too frequently, causing the refrigerator section to become too cold and freeze the food.
  3. Defective Thermistor: The thermistor monitors the air temperature and communicates with the temperature control board to regulate cooling. A faulty thermistor can cause the compressor and fan motors to run continuously, leading to freezing.
  4. Malfunctioning Temperature Control Board: If the temperature control board fails, it may supply continuous voltage to the refrigerant system components, causing the refrigerator compartment to become excessively cold.


Step 1: Check Damper Assembly

  • Remove the damper and air duct assembly from the back wall of the refrigerator.
  • Inspect the damper door for any damage or blockage.
  • If the damper assembly is broken or stuck open, replace it with a new one to control the airflow properly.

Step 2: Test Temperature Control Thermostat

Step 3: Check Thermistor

How To Check A Thermistor On GE Refrigerators
Testing A Refrigerator Thermistor On A GE Refrigerator
  • Use a multimeter to measure the thermistor’s resistance at various temperatures.
  • If there’s no resistance change or no continuity, the thermistor is defective and needs replacement.

Step 4: Inspect Temperature Control Board

  • Examine the temperature control board for any signs of burning or damaged components.
  • If the board is faulty, consider replacing it, but make sure to verify the functionality of other components before replacing the board.

Step 5: Defrost the Refrigerator

  • If the issue is related to the defrosting system, it’s essential to defrost the refrigerator thoroughly before attempting any repairs.
  • Use a steamer or a fan to speed up the defrosting process, ensuring all the ice is melted away.

Frequently Asked Questions:

Why is my GE refrigerator freezing food in the fresh food section?

There could be several reasons, including a damaged damper assembly, faulty temperature control thermostat, defective thermistor, or malfunctioning temperature control board.

How do I test the temperature control thermostat?

Rotate the thermostat dial to the lowest setting and listen for a click. Additionally, use a multimeter to test the thermostat’s continuity.

Can I repair the damper assembly myself?

Replacing the Damper Assembly
How to Replace a Fireplace Damper

Yes, you can replace the damper assembly yourself, but ensure you follow the manufacturer’s guidelines and safety precautions.

Is defrosting necessary before replacing the heater?

Yes, fully defrost the refrigerator before replacing the heater to ensure proper cooling and prevent any issues.

Where can I find a replacement heater for my GE refrigerator?

You can find a suitable replacement heater on GE’s official website or through authorized retailers.

In Conclusion:

By following the steps outlined in this article, you can diagnose and resolve the issue of your GE refrigerator freezing food in the fresh food section. Remember to handle all repairs with caution and, if needed, seek professional assistance. With these solutions, you’ll soon have your refrigerator back to its optimal functioning, ensuring your food stays fresh and delicious!

Key Notes and Important Points

  • Check the thermostat for continuity and replace if needed.
  • Replace the damper control assembly if stuck open.
  • Test the thermistor for resistance issues and replace if necessary.
  • Inspect the temperature control board and replace if damaged.
  • Replace the entire damper assembly if the door is broken.
  • Fuse the broken parts of the regulator assembly together using a hot-air gun.
  • Defrost the refrigerator before replacing a faulty heater for proper cooling.
  • Ensure a secure fit and functional defrosting system after repairing the heater.

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