Digital displays show fault codes on Hotpoint washing machines. They usually start with “F0” and can sometimes be accompanied by flashing lights.

How to Read Hotpoint Washing Machine Error Codes?

Before we delve into the common error codes, let’s first understand how to interpret the error codes displayed on your Hotpoint washing machine. The method may vary depending on whether your machine has a digital display or a row of lights. Here’s a breakdown:
- Digital Display:
- The error code will appear as a combination of letters and numbers on the display panel.
- Take note of the specific error code displayed.
- Row of Lights:
- The lit lights correspond to specific values when read from right to left:
- Light 1 = 1
- Light 2 = 2
- Light 3 = 4
- Light 4 = 8
- Determine the error code based on the pattern of illuminated lights. For example:
- If lights 1, 2, and 4 are lit, it indicates error 11.
- If lights 1 and 3 are lit, it indicates error 5.
- The lit lights correspond to specific values when read from right to left:
Now that you know how to interpret the error codes let’s explore the common error codes you may encounter and their respective solutions.
Common Hotpoint Washing Machine Error Codes and Fixes

Here are the most common error codes found in Hotpoint and Indesit washing machines, along with their respective solutions:
- F01: Electronic Circuit Board Fault
- Problem: The washing machine is not operating, and some or all functions are not selectable.
- Fix:
- Disconnect and unplug the appliance from the power supply for at least 2 minutes.
- Reconnect the power supply and wait for 30 seconds.
- Try starting the machine again.
- F02: Motor Circuit Fault
- Problem: Intermittent or no drum rotation during the wash cycle.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F03: Temperature Sensing Fault
- Problem: The washing machine is not heating on wash or dry settings.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F05: Waste Pipe Blockage or Pump Issue
- Problem: The washing machine’s door will not open, or water remains inside the drum when the door can be opened.
- Fix:
- Check for blockages in the pump filter (if applicable to your model, refer to the user handbook).
- Inspect the waste water hose and undersink plumbing for any blockages.
- If none of the above solutions work, there may be a pump failure, and you should seek further assistance.
- F06: Door Lock Fault
- Problem: The washing machine’s door cannot be opened or closed. When the door is closed, the program will not start.
- Fix: Check for any obstructions in the door lock.
- F07: Electronic Circuit Board Fault, Heating Circuit Fault
- Problem: The program pauses partway through a wash cycle, the machine is not heating, and the pump runs continuously.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F08: Heater Fault
- Problem: The program pauses partway through a wash cycle.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F09: Software Fault
- Problem: The washing machine isn’t operating, multiple lights are flashing, and/or the display cannot select a program.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F11: Pump Circuit Fault
- Problem: Water remains in the washing machine, and it’s not pumping out.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F12: Electronic Control Fault
- Problem: The washing machine is not operating or turning on.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F13: Dryer Temperature Sensing Fault (Washer Dryers Only)
- Problem: The washer dryer is not drying clothes.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F15: Heater Control Fault (Washing Machine and Washer Dryers)
- Problem: The washing machine is not heating water, or it pauses during a wash cycle and does not dry or pauses during the drying cycle.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F16: Drum Lock Position Sensor Fault (Top-Loading Machines Only)
- Problem: The washing machine’s drum stops in the wrong position or is not locked correctly.
- Fix: Call the Hotpoint customer service center to book an engineer.
- F18: Internal Data Error
- Problem: Some or all display functions do not work on your washing machine.
- Fix:
- Disconnect and unplug the appliance from the power supply for at least 2 minutes.
- Reconnect the power supply and wait for 30 seconds.
- Try starting the machine again.
If you encounter any issues, refer to the provided fixes or contact Hotpoint’s customer service center to book an engineer. They will be able to assist you further.

Frequently Asked Questions (FAQ)
Q: What should I do if my Hotpoint washing machine displays an error code?
Follow these steps:
- Identify the specific error code displayed on your machine.
- Refer to our comprehensive guide to find the corresponding error code and its solution.
- Follow the recommended fix to resolve the issue. If necessary, contact Hotpoint’s customer service center to book an engineer.
Q: Can I fix Hotpoint washing machine error codes by myself?
While some issues can be resolved by following the provided fixes, it is generally recommended to seek assistance from Hotpoint’s customer service center or book an engineer to ensure proper diagnosis and repair.
Q: How can I prevent errors in my Hotpoint washing machine?

To minimize the chances of encountering errors, follow these preventive measures:
- Regularly clean and maintain your washing machine according to the manufacturer’s guidelines.
- Avoid overloading the machine with excessive laundry.
- Use the recommended amount of detergent and ensure it is suitable for your machine.
- Check and clean the pump filter regularly, if applicable.
- Inspect and clear any blockages in the waste water hose or undersink plumbing.
Troubleshooting Hotpoint Washing Machine – Understanding Error Codes
Below is a list of some of the most common error codes that can appear on your Hotpoint washing machine digital display. I will also show the fault type and a description of what may have gone wrong:
Error Codes | LEDs display | Fault Type | Common fault symptoms | Advice |
---|---|---|---|---|
F01 | LED 4 will flash | Motor short circuit | You may not be able to select one or more functions | Unplug the washing machine from the mains for at least 2 minutes. Reconnect the machine then try again. If the problem persists, call AWS for a Hotpoint washing machine repair. |
F02 | LED 3 will flash | Motor jammed | The drum may not rotate during a washing cycle | Book a Hotpoint washing machine repair with a Professional |
F03 | LED 3 & 4 will flash | Temperature sensor fault / Circuitry issue | The heating element not coming on | Schedule a Hotpoint washing machine repair. |
F04 | LED 2 will flash | Blockage, pump issue / pressure switch fault | The door will not open or, if it can be opened, you’ll see some water inside the drum | Check the hoses and filters for any signs of blockage. If the problem persists, book a Hotpoint washing machine repair engineer with AWS |
F05 | LED 2 & 4 will flash | Faulty pressure switch or blocked pump | There may be water in the machine or the machine may overflow | Set up a repair service for your Hotpoint washing machine with a Professional. |
F06 | Door lock problem | The door may not open or when the door is closed, the machine will not start a cycle | Check for obstructions in the door locking mechanism. If the problem persists, book a Hotpoint washing machine repair engineer with AWS | |
F07 | LED 2,3 & 4 will flash | Circuit board and/or heating element fault | The machine may stop mid way through its cycle, not heating the water, and the pump can sometimes run continuously |
Request a Hotpoint washing machine repair service. |
F08 | LED 1 will flash | Heating element fault | The machine may stop mid way through its cycle, not heating the water, and the pump can sometimes run continuously | Request the assistance of qualified technicians for repairing your Hotpoint washing machine. |
F09 | LED 1 & 4 will flash | Software error / electronic fault | Multiple lights may flash on the Hotpoint washing machine. The machine may fail to start a cycle on any programme | |
F10 | LED 1 & 3 will flash | Pressure switch sensor fault | Machine can overflow or stop accepting water in the machine. There may be a continuous pump sound. | Engage the services of experienced professionals to repair your Hotpoint washing machine. |
F11 | LED 1,3 & 4 will flash | Pump fault | Water may remain in the machine or might not pump out | |
F12 | LED 1 & 2 will flas | Control error / connectivity issue inside machine | The machine will not turn on | |
F13 | LED 1, 2, 3 & 4 will flash | Temperature sensor fault (for washer dryers only) / overheating | Clothes may not dry properly | |
F14 | LED 1, 2 & 3 will flash | Can’t reach high enough temperature. | Clothes may not wash properly | |
F15 | LED 1, 2, 3 & 4 will flash | Heater relay fault (for both washing machines and washer dryers) | The machine may not heat or dry clothes properly | |
F16 | Drum lock sensor fault | The sensor controlling the position the drum stops in, does not operate properly | ||
F17 | LED 4 & 5 will flash | Door lock failure | The door may not open or lock | |
F18 | LED 3 will flash | Data error (internal)/ control board fault | The display and/or functions may not work properly | Unplug the washing machine from the mains for at least 2 minutes. Reconnect the machine then try again. |
F19 | Fan motor or heating element error (for washer dryer only) | Machine will not dry properly |