Short answer: If your LG ice maker isn’t working, ensure the water line is connected and there are no kinks. Check if the ice maker is turned on, and the freezer is at the correct temperature.

The LG brand, renowned for its range of home appliances, often finds favor in households across the globe. However, like all machines, sometimes these devices face glitches. One such prevalent issue is the malfunctioning of the LG ice maker. Whether it’s the inconvenience of not getting ice in the midst of a summer day or the disruption of a planned event, a non-working ice maker can indeed pose challenges. Let’s delve into understanding the common reasons for its malfunction and the potential solutions to address them.

Why Is My LG Refrigerator Not Making Ice?

Ice Is Clogging Chute:

LG Refrigerator – Why Does My Ice Maker Not Dispense Ice
LG refrigerator ice dispenser clogging

Over time, small bits of ice can clump together and block the chute. This prevents new ice from falling into the bin. Regularly checking and cleaning the chute can prevent this.

Freezer Temperature Is Above 10°F (-12°C):

Freezer Temperature Is Above 10°F (-12°C)
Freezer Temperature Is Above 10°F (-12°C)

Ice makers work optimally when the freezer’s temperature is set to 0°F (-18°C) or lower. If the freezer’s temperature rises above 10°F, the ice-making process can slow down or stop. Use a thermometer to check the freezer’s temperature and adjust accordingly.

Faulty Water Line:

The water line supplies water to the ice maker. If it’s blocked or damaged, the ice maker can’t produce ice. Regular maintenance checks and ensuring there are no kinks or blockages can prevent this issue.

Jammed Ice Bucket:

If the ice bucket is jammed, new ice can’t be deposited. Regularly emptying and cleaning the bucket can help.

Faulty Door Seal:

LG Refrigerator leaking water
LG Refrigerator Repair – Replacing the Door Gasket

A door seal ensures the freezer remains airtight. If it’s faulty, warm air can enter, which can affect the freezing process. It’s essential to ensure the seal is intact and clean.

Faulty Door Switch:

The door switch signals the ice maker to produce ice when the door is closed. If it’s faulty, the ice maker might not work. Checking the switch for wear or damage can address this issue.

Low Water Pressure:

The ice maker requires a certain water pressure level to function correctly. If the home’s water pressure is too low, it can affect ice production. Checking for blockages or issues in the home’s water supply can help.

Faulty Water Inlet Valve:

This valve controls the water flow to the ice maker. If it’s malfunctioning, the ice maker might not get the water it needs. Regular checks and replacements when needed can solve this issue.

Cracked Ice Cube Tray:

If the tray is cracked, it can’t hold water properly, preventing ice formation. Inspecting and replacing the tray as needed is essential.

Loose Or Leaking Plumbing Connections:

If there are leaks or loose connections, water might not reach the ice maker. Regularly inspect and tighten connections to ensure a consistent water supply.

Faulty Ice Maker Assembly:

Over time, the ice maker’s components can wear out. If the assembly is faulty, it might need repair or replacement.

Ice Level Control Board:

This board determines when the ice bin is full. If it malfunctions, the ice maker might overproduce or not produce at all. Checking its functionality and replacing it when needed can help.

Water Filter Installed Incorrectly:

An incorrectly installed water filter can obstruct water flow. Ensuring it’s correctly positioned and replaced when needed is crucial.

How To Fix LG Ice Maker Not Working?

Ice Is Clogging Chute
LG ice maker troubleshooting

Check the Water Filter:

If your LG refrigerator’s ice maker isn’t working, one potential culprit could be the water filter. A clogged or incorrectly installed water filter can impede water flow to the ice maker. Here’s how you can check the water filter in your LG refrigerator:

Step 1: Locate the Filter: The water filter is usually located inside the refrigerator compartment, typically in the upper right or left corner, but it could also be located in the base grille.

Step 2: Turn Off the Water Supply: Before making any adjustments, turn off the water supply to the refrigerator to avoid potential leaks or spills.

Step 3: Remove the Filter:

  • Depending on the model, you might need to push, turn, or pull to release the filter.
  • Push-button filters: Simply press the button next to the filter to release it.
  • Twist filters: Turn the filter counterclockwise (usually about a quarter turn) until it releases.
  • Pull-out filters: Pull the filter straight out.

Step 4: Inspect the Filter:

  • Check for any visible damage, debris, or excessive buildup.
  • If the filter looks dirty or hasn’t been changed in the last 6 months (or according to the manufacturer’s recommended duration), it might be time to replace it.

Step 5: Test the Water Supply: After removing the filter, use a small container or glass to catch any water that may come out when you turn on the water supply. This will help you determine if water is flowing to the refrigerator correctly.

Step 6: Reinstall or Replace the Filter: If the filter is still in good condition, you can reinstall it. Make sure to align it properly and ensure it’s securely in place. If in doubt, get a new filter and install it according to the manufacturer’s instructions.

Step 7: Turn On the Water Supply: Once the filter is securely in place, turn the water supply back on.

Step 8: Reset the Filter Indicator: If your LG refrigerator has a filter indicator light, you might need to reset it after changing the filter. Usually, this involves pressing and holding a button on the control panel for a few seconds.

Step 9: Check the Ice Maker: After checking or replacing the water filter, give the ice maker some time (several hours) to produce ice. Ensure that the ice maker is turned on, and the feeler arm or switch is in the correct position.

Check the Water Supply:

  • Ensure the water supply valve, typically located behind the refrigerator, is fully open.
  • Inspect the water line for any kinks, bends, or damages that could obstruct the flow.

Make Sure the Ice Maker is Turned On:

  • Some refrigerators have an on/off switch for the ice maker. Ensure it’s in the ‘On’ position.
  • Look for any locking mechanisms or child safety features that might be activated.

Make Sure the Freezer is Cold:

  • Use a thermometer to check the freezer’s temperature. It should be around 0°F (-18°C) or lower.
  • Adjust the freezer’s thermostat if necessary.

Resetting the Ice Maker:

  • Find the ice maker’s reset button (often a small button located on the unit).
  • Press and hold the button for a few seconds.
  • Release and wait for the ice maker to cycle and restart.

Clean Out the Refrigerator Ice Maker:

  • Turn off or unplug the refrigerator.
  • Remove any ice or debris from the ice bin.
  • Clean the bin with warm water and a mild detergent, then dry thoroughly before placing it back.

Change the Water Filter:

  • Purchase a replacement filter compatible with your refrigerator model.
  • Remove the old filter.
  • Insert the new filter according to the manufacturer’s instructions.

Check the Door Switch:

  • Open and close the door, listening or feeling for any clicks.
  • If the switch is damaged or not clicking, consider replacing it.

Check the Ice Tray Thermostat:

Check the Water Filter
Fixing the LG ice maker
  • Using a multimeter, check the thermostat for continuity.
  • If there’s no continuity when the ice maker is cold, the thermostat may be faulty and need replacement.

Thaw Frozen Water Line:

  • Disconnect the power to the refrigerator.
  • Use a hairdryer on a low setting to gently thaw the water line. Ensure you don’t expose it to heat for extended periods.
  • Check if water can now flow freely.

Perform a Hard Reset:

  • Unplug the refrigerator from the power source.
  • Wait for about 10 minutes.
  • Plug it back in to reset the system.


What does Ice Plus mean on the LG fridge?

Ice Plus is a feature on LG refrigerators that accelerates the ice-making and freezing capabilities for a set period. When activated, the fridge’s compressor runs at maximum capacity, and the freezer’s fan increases for faster cooling. This feature helps increase ice production, especially during times of high demand or when expecting guests.

Why can water accumulate in the bunker of the icemaker?

Water can accumulate in the bunker due to several reasons:

  • A malfunctioning water inlet valve leads to water overfill.
  • The ice maker not cycling properly.
  • A leak in the ice maker mold.
  • Temperature irregularities cause the ice to melt and then refreeze.
  • Blocked or frozen water lines causing water to spill.

Why does the icemaker shut down or generate ice intermittently?

The ice maker might shut down or work intermittently due to:

  • Low freezer temperatures (it should be around 0°F or -18°C).
  • A jammed ice cube tray or clogged chute.
  • Faulty sensors or malfunctioning components.
  • Low water pressure or issues with the water supply.
  • Activated Ice Maker lock or child safety features.

How long does it take for an LG refrigerator to make ice?

Typically, an LG refrigerator takes about 2 to 3 hours to produce the first batch of ice after being installed or reset. Once the ice maker starts producing, it can typically make a new batch of ice every 70-90 minutes, depending on the model and conditions.

How to check the optical sensor on the LG ice maker?

To check the optical sensor:

  • Ensure the ice maker is turned on.
  • Open the ice maker compartment.
  • Look for a blinking LED light. This indicates that the optical sensor is working.
  • If you cover the sensor with your hand, the light should become steady, showing that it detects the “blockage” (simulating a full ice bin).
  • If there’s no light or it doesn’t respond as described, the sensor might be faulty.

How to extend the life of your icemaker?

To extend the life of your ice maker:

  • Ensure proper installation and that it is level.
  • Replace water filters regularly to provide clean water and prevent clogs.
  • Clean the ice bin periodically to avoid mineral buildup.
  • Ensure the freezer temperature stays around 0°F (-18°C).
  • Address any ice jams or clogs promptly to reduce strain on the system.
  • Periodically inspect water lines and connections for any signs of wear or leaks.
  • Avoid overloading the freezer, as this can affect the temperature and efficiency.


When an LG ice maker malfunctions, it can be a source of inconvenience, especially for households that rely heavily on it. Several factors can contribute to its failure, ranging from simple issues like a clogged chute or high freezer temperatures to more intricate problems involving faulty sensors or malfunctioning components. While some remedies, such as adjusting temperatures or ensuring water supply, can be easily addressed by the user, more technical issues might necessitate professional intervention. Regular maintenance, periodic checks, and a proactive approach to potential problems can aid in extending the life of the ice maker and ensuring a steady supply of ice when needed.

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