Short answer: Check if the power is on and the thermostat is set correctly. If issues persist, inspect the evaporator fan, seals, and condenser coils.

If your Maytag freezer is not freezing, it’s a significant concern that needs immediate attention. A malfunctioning freezer can spoil your food, waste energy, and even pose a safety risk. Various factors could be behind this issue, ranging from simple fixes like temperature settings to more complex issues like a malfunctioning compressor or evaporator fan. This article aims to provide you with a comprehensive guide to diagnosing and potentially fixing the problem with your Maytag freezer.

Why Is My Maytag Freezer Not Freezing?

The Seal Is Broken:

How To Replace: Whirlpool/KitchenAid/Maytag Freezer Door seal
Door is Not Sealing

If the door seal (or gasket) is damaged or worn out, it won’t create an airtight seal. This allows warm air to enter the freezer, making the unit work harder to maintain its temperature and can lead to inefficiencies or temperature fluctuations.

The Condenser Coils Are Dirty:

Over time, the condenser coils can accumulate dust and dirt, reducing their efficiency. When these coils can’t release heat efficiently, the freezer may not cool effectively.

The Evaporator Fan Motor May Be Malfunctioning:

Maytag Refrigerator Condenser Fan Motor
Maytag Refrigerator Fan Motor

This fan circulates cold air throughout the freezer. If it’s malfunctioning, the cold air isn’t distributed evenly, which can result in certain areas not freezing.

The Start Relay Isn’t Working:

The start relay helps the compressor kickstart and run efficiently. A malfunctioning start relay can prevent the compressor from running, causing the freezer to not freeze.

Refrigerator Is Overloaded:

Overloading the refrigerator or freezer can prevent proper air circulation. This can result in uneven cooling and areas of the freezer not reaching freezing temperatures.

Defective Thermistor:

Defective Thermistor
Defective Thermistor

The thermistor is responsible for reading the temperature inside the freezer and relaying this information to the control board to regulate power to the compressor and evaporator fan. A defective thermistor can give false readings, causing the freezer to not freeze efficiently.

Evaporator Fan Motor Failure:

Similar to the third point, if this motor fails entirely, there’s no circulation of cold air, leading to warm spots in the freezer.

Defrost System Malfunction:

Freezers cycle through defrost modes to prevent frost buildup. If the defrost system malfunctions, it can result in excessive frost buildup, which can block airflow and prevent efficient cooling.

Blocked Vents:

If vents inside the freezer are blocked, it can impede airflow and create uneven cooling.

Dirty Or Faulty Gaskets:

Gaskets create an airtight seal. If they’re dirty or faulty, they can allow warm air in, affecting the freezer’s cooling ability.

Not Enough Space Clearance:

Freezers need space around them to release heat. If they’re squeezed into tight spaces without sufficient clearance, they may struggle to dissipate heat, affecting their efficiency.

Faulty Circuit Board:

The circuit board manages many of the freezer’s functions. If it malfunctions, it can affect various components and their ability to function, resulting in a freezer not freezing.

Fixing Maytag Freezer Not Freezing

Wrong freezer setting
Over-filled freezer

Inspect Power Sources:

Step 1: Ensure the freezer is properly plugged into a working electrical outlet.

Step 2: Check for any blown fuses or tripped circuit breakers in your home’s electrical panel.

Step 3: Consider using a voltage tester to ensure the outlet is delivering the right amount of power.

Manage Ice Buildup:

Step 1:Defrost the freezer if there’s excessive ice buildup inside.

Step 2: Use a soft cloth or sponge to wipe away the melted ice.

Step 3: Ensure the freezer is set to an appropriate temperature to prevent excessive ice buildup in the future.

Reorganize Food:

Step 1: Ensure there’s ample space between food items to allow for proper airflow.

Step 2: Avoid overstuffing the freezer.

Step 3: Consider using freezer baskets or organizers for better space utilization.

Check The Setting Controls:

Step 1: Ensure the temperature setting is set to the recommended level (typically around 0°F or -18°C).

Step 2: Adjust the temperature settings if needed and monitor for any changes.

Clear out the freezer shelves:

Step 1: Remove any items blocking the vents.

Step 2: Reorganize items so that the vents aren’t obstructed to ensure proper airflow.

Clean the condenser coils:

Step 1: Unplug the freezer.

Step 2: Locate the coils (usually at the back or bottom of the freezer).

Step 3: Use a vacuum with a brush attachment or a coil brush to gently clean away dust and debris.

Eliminate excess frost buildup:

Defrost the freezer regularly, especially if it’s not a frost-free model. Ensure the door is closed properly every time to prevent moisture from getting in.

Check the Evaporator Fan Motor:

Listen for any unusual noises that may indicate issues with the fan. If you suspect it’s not working, consider calling a technician or referring to the user manual for further troubleshooting.

Check the Thermistor:

Use a multimeter to test the thermistor for continuity. If it lacks continuity, it will need replacement. If you’re unsure about the process, consider seeking professional help.

Check the Start Relay:

Fixing start relay
Fixing the Maytag freezer not freezing

Step 1: Unplug the freezer and locate the start relay on the side of the compressor.

Step 2: Remove the relay and shake it; if you hear a rattle, it might be defective.

Step 3: For a definitive diagnosis, you might want to use a multimeter to test for continuity.

Check The Door Seal:

Step 1: Inspect the gasket (seal) for any visible damages, cracks, or areas where it might not be sealing properly.

Step 2: Clean the gasket with a mixture of warm water and a mild detergent. Dry it thoroughly.

Step 3: If the gasket is damaged, consider replacing it to ensure an airtight seal.

How Can I Keep My Maytag Freezer Cold And Working Properly?

Proper maintenance and usage habits can ensure that your Maytag freezer remains cold and functions efficiently. Here are some tips to help:

Regular Inspections: Periodically inspect your freezer for any visible issues, such as frost buildup, damaged seals, or unusual noises.

Proper Temperature Settings: Ensure your freezer’s temperature is set to the recommended level, which is usually around 0°F (-18°C).

Avoid Overloading: While it’s efficient to have a full freezer, overloading can obstruct airflow, causing the unit to work harder. Leave some space for air to circulate.

Clean the Condenser Coils: Over time, dust and debris can accumulate on the condenser coils, which can impact the efficiency. Clean them at least twice a year.

Defrost When Necessary: If your freezer is not a frost-free model, defrost it regularly to prevent excessive frost buildup, which can impact cooling efficiency.

Seal Inspection: Check the door seal or gasket regularly for any signs of wear, damage, or areas where it might not be sealing properly. A faulty seal can let warm air in, making the freezer work harder.

Organize Contents: Using bins or dividers can help organize your freezer, ensuring better airflow and making it easier to find items.

Regularly Rotate Foods: Use a first-in-first-out system to ensure food doesn’t get buried and forgotten. This helps in preventing freezer burn and spoilage.

Check Door Usage: Avoid opening the freezer door too frequently or leaving it open for extended periods. Every time the door is opened, warm air enters, making the freezer work harder to cool down again.

Maintain Proper Ventilation: Ensure that the freezer has adequate clearance on all sides, especially if it’s placed against a wall or beside another appliance. This allows the freezer to release heat more effectively.

Check for Proper Drainage: Ensure that the freezer’s drain system is clear and functioning to prevent water buildup and ice formation.

Address Issues Promptly: If you notice any malfunction or drop in performance, address it immediately. Neglecting small issues can lead to bigger, more expensive problems down the road.


Why is my Maytag freezer making a loud buzzing or humming noise but not freezing?

This could be a sign of a malfunctioning compressor or an issue with the fan motor. It’s best to consult with a technician to pinpoint the problem.

I recently moved my Maytag freezer to a different location, and now it’s not freezing. What could be the reason?

Relocating a freezer can cause its coolant or oil to shift. It’s recommended to let the freezer sit for a few hours before plugging it back in after a move.

The light in my Maytag freezer is on, but it’s not freezing. Is the bulb producing too much heat?

While the bulb does produce a small amount of heat, it’s not enough to significantly impact the freezer’s temperature. The issue likely lies elsewhere, such as with the thermostat or compressor.

 Is it safe to consume food from my Maytag freezer that has stopped freezing for several hours?

If the freezer temperature rises above 40°F (4°C) for more than 2 hours, perishable items might be unsafe to consume. When in doubt, it’s best to discard potentially spoiled foods.

My Maytag freezer isn’t freezing, but it’s also too cold outside. Can external cold temperatures impact my freezer’s performance?

Yes, placing a freezer in an environment that’s too cold can impact its thermostat and compressor cycle, causing it not to run as often or at all.

Can frequent power outages affect my Maytag freezer’s freezing capability?

Yes, power outages can cause fluctuations in temperature, and if they happen frequently, they can strain the compressor and other components, affecting their performance.

How long should I wait before calling a technician if my newly set-up Maytag freezer isn’t reaching the desired freezing temperature?

Allow your freezer up to 24 hours to stabilize and reach its set temperature. If it still isn’t freezing after this time, consider reaching out for professional assistance.


In conclusion, a Maytag freezer not freezing can be caused by various factors ranging from simple operational oversights to more complex mechanical or electrical issues. Regular maintenance, such as cleaning the condenser coils, ensuring the door seal is intact, and checking for proper ventilation, can prevent many of these problems. However, when issues do arise, it’s crucial to address them promptly to maintain the freezer’s efficiency and longevity. If basic troubleshooting doesn’t restore its function, seeking assistance from a professional technician is the safest and most effective course of action. Investing time and care into understanding and maintaining your appliance can ensure it serves you efficiently for years to come.

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