Short answer: A Samsung washing machine may become unbalanced due to uneven loads or worn-out shock absorbers. Regularly check and distribute your laundry evenly to avoid imbalance issues.

The persistent issue of a Samsung washing machine becoming unbalanced during its cycles can be a source of frustration for many homeowners. This common problem often leads to excessive vibrations, loud banging noises, and potential damage to the appliance and the laundry within. In this discussion, I will highlight the reasons why Samsung washing machines tend to become unbalanced, offering insights into the possible causes and practical solutions to rectify this recurring issue, ensuring a smoother and more efficient laundry experience.

Why Is My Samsung Washer Out Of Balance?

Samsung washer not balanced
Unbalanced Samsung washer

Your Samsung washer might be out of balance due to various reasons, including:

  1. Heavy foreign items in the washer: Large or heavy items, such as blankets or shoes, can cause the washer to become unbalanced during the spin cycle.
  2. Problem with the shock absorber: The shock absorbers in the washer might be damaged or worn out, causing the drum to bounce excessively and become unbalanced.
  3. The washing machine is not leveled on the ground: If the washer is not properly leveled on the floor, it can rock and vibrate during the spin cycle, leading to an unbalanced load.
  4. Damaged or worn-out bearings: Worn-out or damaged bearings can result in an imbalanced drum, leading to shaking and vibrations during operation.
  5. Unbalanced loads in the washer: Unevenly distributed loads within the washer drum can cause it to become unbalanced during the spin cycle.
  6. Corroded washing machine shaft: Corrosion on the washing machine’s shaft can affect its stability, leading to an unbalanced washer.
  7. The agitator has come loose: If the agitator inside the drum becomes loose or detached, it can disrupt the balance of the washer.
  8. Faulty suspension rods: Suspension rods support the drum’s movement and balance. If any of these rods are faulty or damaged, it can lead to an unbalanced washer.

Fixing Samsung Machine

Top panel removed
Removing washer rods

Remove the top panel:

Start by taking the top panel off to have access to the suspension shocks. Remove the two screws on the front of the top panel, which are hidden behind these rubber covers. You can use a screwdriver or a putty knife to remove these rubber pieces. There are two Phillips screws in the front, and you can use a screwdriver or a drill with a Phillips bit.

Remove The Filler Screws:

Now, let’s remove the filler screws in the back of this panel. There are two screws in the bottom right there. Once you’ve done that, you can wiggle the top panel out because, besides the screws, it snaps in place. Please be careful when using a drill to avoid over-tightening the screws and damaging them or the frame.

Remove Wireless Connection Wire:

remove the wireless connection wire; it just snaps in place. Take pictures as you remove any wiring to remember where they go.

Put The Door At 45-Degree Angel:

Now, let’s find the wire that connects the main board with the display panel and touchpad. Put the door at a 45-degree angle to be able to remove the last panel. Then, remove the other two filler screws that hold the panel in place. They are very similar to the two in the front.

Replace The Suspension Shocks:

Start by removing the one that might give you a little trouble as it has wiring and a pressure tube around it. There’s also a clip that holds the pressure tube in place. Be sure to tape the door to prevent it from falling while working.

When removing the shock, be careful as it has silicone grease that can be messy. Try to twist it off from the pressure tube without removing the tubing itself. This saves time and avoids disconnection complications. Using a towel to grip the shock can help you avoid getting grease on your hands.

Install new shocks:

When installing the new shock, make sure it’s oriented the same way as the old one. The side with the metal tubing should face the metal part of the washer. You can use a clip to secure the pressure tube in place, but it’s optional. Your preference may vary.

Put The Panel Back In Place:

Next, put the panel back in place. Snap it in, and make sure the wiring and pressure tube are in their correct positions. Reconnect the two wires you disconnected earlier, ensuring they snap securely in place. Then, put the back panel on and secure it with four Phillips screws.

Lift the washer’s Top Panel:

Now, lift the washer’s top panel and connect the wires you removed earlier, making sure they are securely in place. This method is more convenient than trying to connect them from the top. Secure the back panel with four Phillips screws. Install the last two screws for the top panel. Remember, they are thicker and longer than the others.

Check The Balance:

Don’t forget to put the door in a 45-degree angle and ensure the clip snaps in place before pushing the panel down. Check the balance of the washer and adjust the legs to prevent rocking. Make sure there’s nothing under the washer that could cause imbalance. Now, your washer should be properly balanced. Turn it on and run a cycle to test it.

Fixing the pressure tube
Fixing washer pressure tube hose


Why is my Samsung washing machine not turning on?

Check if the washer is properly plugged in and if there’s power in the outlet. Also, ensure the door is fully closed; some models won’t start if the door is ajar.

How do I troubleshoot my Samsung washer?

What is the soil level on a Samsung washer?

Soil level refers to the amount of dirt or grime on your laundry. Samsung washers often have different soil level settings (e.g., light, medium, heavy) to adjust the wash cycle’s intensity based on the level of soiling.

What to do when a Samsung dryer stops working?

How to turn on a Whirlpool dryer?

  • Open the dryer door and load your laundry.
  • Select the desired drying cycle and settings (e.g., heat level, timer).
  • Press the “Start” button to initiate the drying cycle.

How do you fix a dryer door that won’t close?

  • Inspect the door latch and strike for damage or misalignment.
  • Adjust the door catch or strike plate as needed.
  • Lubricate the hinges or latch if they are sticking.
  • Replace damaged or worn-out parts if necessary.
  • Ensure the door is clean and free of any obstructions.


Dealing with an unbalanced Samsung washing machine can be a common challenge, often resulting from various factors such as uneven loads, damaged shock absorbers, or issues with leveling. Troubleshooting the problem by addressing these root causes, ensuring proper maintenance, and following manufacturer guidelines can help restore the washer’s balance and ensure its smooth operation, ultimately prolonging the appliance’s lifespan and enhancing laundry performance.

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