Short answer: Possible issue with the compressor or cooling system. Check thermostat settings and clean condenser coils.

If your Whirlpool refrigerator is not cooling, it can be a significant inconvenience and a cause for concern. Proper refrigeration is essential for food safety and for minimizing waste. Various factors could contribute to this issue, from simple thermostat settings to more complex mechanical problems. Understanding the potential causes and solutions can help you troubleshoot the problem and determine whether you need to call a professional for repairs.

Why Whirlpool Refrigerator Not Cooling?

Why is My Refrigerator Not Cooling
Whirlpool Refrigerator Not Cooling: Common Reasons

Door Seal is Loose:

The door seal, often referred to as a gasket, ensures the cold air remains inside the refrigerator. If it’s loose, cracked, or dirty, it can allow warm air inside, which reduces the appliance’s efficiency. This can lead to a rise in the internal temperature.

Temperature isn’t Set Properly:

How to Fix a Whirlpool Refrigerator Not Cooling
Whirlpool Refrigerator Not Cooling

If the refrigerator’s temperature setting is too high, it won’t cool properly. Always ensure that it’s set according to the manufacturer’s recommendations. Accidental adjustments or a power outage can sometimes reset or change these settings.

Power Failure:

Without power, the refrigerator’s cooling mechanism won’t function. Always check to make sure that the refrigerator is properly plugged in, the circuit breaker hasn’t tripped, and there are no power outages in your area.

Part Failure:

Refrigerators consist of various parts that work in unison. If components like the start relay or start capacitor fail, they can hinder the compressor’s functionality, preventing the refrigerator from cooling.

The Thermostat is Faulty:

The thermostat regulates the temperature inside the refrigerator. If it’s defective, it might not signal the compressor to turn on, or it could misread the internal temperature.

The Refrigerator is Overcrowded:

Packing too many items into the refrigerator can obstruct airflow. Proper circulation is essential to maintain an even temperature throughout the interior.

The Condenser Coils Need Cleaning:

Over time, the condenser coils located at the back or beneath the refrigerator can accumulate dust and debris. Dirty coils can’t dissipate heat efficiently, leading to reduced cooling efficiency.

The Fans are Faulty:

Whirlpool Refrigerator not cooling
Whirlpool Refrigerator Not Cooling: Common Reasons

Refrigerators usually have two fans – an evaporator fan and a condenser fan. If either of these fans fails, it can impact the overall cooling. The evaporator fan circulates air over the cooling coils, while the condenser fan dissipates heat away from the coils.

Fridge is Out of Level:

If the refrigerator isn’t level, it can cause issues with the doors sealing correctly or the proper circulation of the cooling fluid. Always ensure your fridge is level using a bubble level and adjust its feet or casters accordingly.

Main Control Board Failure:

While rare, if the main control board (sometimes called the motherboard) fails, it can impact multiple functions of the refrigerator, including its cooling process.

How To Fix A Whirlpool Refrigerator Not Cooling?

Dirty coils
Setting temperature

Check the Temperature Control Setting:

The temperature control setting regulates how cold the inside of your refrigerator gets. Ensure it is set to a recommended setting, usually in the middle range. Over time, the dial or setting could be accidentally changed, so it’s always a good starting point to check.

Check the Power Supply:

Ensure that your refrigerator is plugged in properly and that there hasn’t been a blown fuse or a tripped circuit breaker. If everything seems fine, you can also try another power outlet to rule out any issues with the power source.

Look for Blockages in the Airflow Vents:

The vents inside the fridge and freezer allow cold air to circulate. If these vents are blocked by food containers or the buildup of frost, it can hinder proper cooling. Make sure to clear any obstructions and check for proper airflow.

Inspect the Evaporator Coils:

These coils, found in the freezer compartment, are responsible for cooling. If they become frosted over, it can indicate a defrosting issue, which would impede cooling. If there’s heavy frost buildup, it might indicate a problem with the defrost system.

Reset the Motherboard:

Some modern refrigerators come with electronic control boards. By resetting the motherboard (usually by unplugging the fridge for a few minutes and then plugging it back in), you can potentially clear any minor electronic glitches that might be affecting its performance.

Make Sure the Door Seals are Tight:

The door seals or gaskets prevent cold air from escaping. Inspect them for cracks, gaps, or signs of wear. If they are not sealing tightly, they may need to be cleaned, adjusted, or replaced.

Clean the Condenser Coils:

Located at the back or bottom of the fridge, these coils release the heat from inside the refrigerator to the room. If they are clogged with dust or pet hair, they won’t function efficiently. Regular cleaning using a coil brush or vacuum can ensure they work optimally.

Check the Condenser Fan Motor:

This fan is usually near the bottom at the back, next to the condenser coils. It helps in dissipating the heat from the coils. If it’s not running or seems obstructed, it might need cleaning or replacement.

Inspect the Evaporator Fan Motor:

Located in the freezer, this fan circulates cold air throughout the fridge. If it’s not working, you might notice warmer temperatures in the fridge while the freezer remains cold. You may need to clean or replace this fan if it’s not functioning properly.

Level the Fridge:

If the fridge isn’t level, it can prevent the doors from sealing correctly and can affect the circulation of coolant. Most refrigerators have adjustable feet or rollers. Use a bubble level and adjust as needed.

Replace the Compressor:

Checking start rely
Fixing door gasket

The compressor is like the heart of the refrigerator, responsible for the refrigeration cycle. If it fails, the fridge won’t cool. Replacing a compressor is a complex task and typically requires a skilled technician. If you suspect this is the issue, it’s best to get a professional diagnosis.


How often should I clean the coils of my Whirlpool refrigerator?

At least once or twice a year. If you have pets or your home is particularly dusty, consider cleaning them more frequently.

Is there a “break-in” period for a new Whirlpool refrigerator before it reaches its optimal cooling?

Most refrigerators might take up to 24 hours to stabilize at the set temperature when they’re first installed or if they’ve been moved.

The freezer in my Whirlpool refrigerator is cold, but the fridge section is warm. What could be the cause?

It could be due to a defrost issue, a faulty evaporator fan, or a blockage preventing cold air from the freezer from reaching the refrigerator section.

How can I test the thermostat on my Whirlpool fridge?

You can use a multimeter to test the thermostat for continuity. If it doesn’t have continuity in any setting, it might be faulty and needs replacement.

How do I know when it’s time to replace my Whirlpool refrigerator instead of repairing it?

If the fridge is over 10-15 years old, has multiple recurring problems, or the cost of repairs is more than half the price of a new fridge, it might be more economical to replace it.

Can overfilling my Whirlpool refrigerator prevent it from cooling?

Yes, overstuffing can restrict airflow inside, preventing even cooling throughout the compartments.

My Whirlpool refrigerator was recently transported. Could that affect its cooling performance?

Yes, if refrigerators are tilted too much during transportation, it can affect the circulation of the refrigerant. It’s recommended to wait 24 hours after setting it up before turning it on.


In conclusion, a Whirlpool refrigerator not cooling can be attributed to various factors, ranging from simple issues like incorrect temperature settings or blockages in airflow vents to more complex component failures like a malfunctioning compressor or motherboard issues. Regular maintenance, such as cleaning the coils and ensuring the fridge is level, can prevent many of these problems. It’s essential to address cooling issues promptly to ensure food safety and minimize waste. If troubleshooting doesn’t resolve the issue, consulting with a professional technician or the manufacturer’s support ensures the longevity and optimal performance of the appliance.

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